Hotel AI Platform

Secure hotel data platform

Hotel AI Platform

Secure hotel data and application platform for Fidelio/Oracle integrations.

Hotel AI Platform is a secure hotel data platform that connects browser applications, support tools, MCP clients, and integrations to Fidelio/Oracle hotel systems through controlled connectors, service accounts, access policies, and reusable backend operations.

Open Applications Admin Console Admin Console requires admin access.
Abstract platform network connecting applications, the platform, connectors, and hotel systems

Platform capabilities

Designed for controlled access, reusable operations, and clear separation between user sessions, service accounts, admin operations, and hotel connectors.

Secure connector routing

Connect hotel-side Fidelio/Oracle systems through controlled connectors instead of exposing databases directly.

Service-account access control

Restrict external clients by hotel grants, scopes, and execution policy.

Browser application access

Let approved users access browser apps through email login and HttpOnly sessions.

Reusable backend operations

Support apps through approved operations and SQL templates rather than one-off backend forks.

MCP and support workflows

Enable controlled support automation, diagnostics, and template execution.

Admin governance

Manage access profiles, keys, grants, applications, and approvals from the admin surface.

Built for operators, support, and integrators

One platform boundary supports human workflows and application integrations without handing out direct database credentials.

Hotel operators

Monitor connections and govern access.

Support engineers

Diagnose hotel systems using controlled tools and templates.

Application integrators

Connect frontends, bots, and external systems without direct database credentials.

Generic flow from apps and support tools through Hotel AI Platform and connectors to Fidelio Oracle systems

Public-safe trust boundary

The platform separates browser sessions, service-account access, admin operations, and hotel connectors. End users never receive service-account API keys, and the landing page does not expose operational secrets.